SQL Litespeed works better when unregistered

I recently set up a new DR server that had recently been built from scratch, and the DBAs who set it up didn't have a product key for SQL Litespeed, which we use to backup all of our databases. If you don't know about Litespeed, go check it out, it's handy. So the DBAs set it up using a trial version of the software.

After that, I set up an automatic restore process on the DR servers, but it was taking forever. A backup that would restore in 4-5 hours on the hardware-inferior DR QA server would take 18-20 hours on the Production DR server. This gave us a potentially long recovery time and precluded using the DR machine for reporting or other tasks. I ran a series of diagnostics against the server, and eventually even involved the SAN team, but everything looked fine - disk queues and CPU usage were low, the drives were clearly capable of much higher IOs, etc.

Then one day, the restores sped up. Not by a little bit, but by 10x - from 18 hours to 85-90 minutes. Hey, cool. Except I didn't know what had happened. But it was working and I had other stuff to do, so I left it alone.

A week later, I attempted to take a backup of a DB on that server and got an error message informing me that SQL Litespeed's trial period had expired. I checked that the backups were still restoring, which they were, and sent another request for a Litespeed license.

The request came through a few weeks later, and on the day that Litespeed was officially registered, the backups started taking 18 hours again. Bizarre? Yeah. I'm tempted to uninstall the licensed version and run it in trial mode again unless Quest can give me a good explanation as to why this is happening and how to fix it.

Here's some sample output from Litespeed on our server, with sensitive data redacted. Emphasis is mine.

Executed as user: [user]. Warning: Null value is eliminated by an aggregate or other SET operation. [SQLSTATE 01003] (Message 8153) Processed 29616984 pages for database '[dbname]', file '[dbname]_Data' on file 1. Processed 26037664 pages for database '[dbname]', file '[dbname]_Data2' on file 1. Processed 23631992 pages for database '[dbname]', file '[dbname]_Data3' on file 1. Processed 16 pages for database '[dbname]', file '[dbname]_Log' on file 1. RESTORE DATABASE successfully processed 79286656 pages in 5051.204 seconds (128.586 MB/sec). CPU Seconds: 8190.55 Environment: Intel(R) Xeon(TM) MP CPU 3.00GHz CPUs: 8 logical, 8 cores, 8 physical packages. [SQLSTATE 01000] (Message 1). The step succeeded.


Executed as user: [user]. Warning: Null value is eliminated by an aggregate or other SET operation. [SQLSTATE 01003] (Message 8153) Processed 29616984 pages for database '[dbname]', file '[dbname]_Data' on file 1. Processed 26037664 pages for database '[dbname]', file '[dbname]_Data2' on file 1. Processed 23631992 pages for database '[dbname]', file '[dbname]_Data3' on file 1. Processed 16 pages for database '[dbname]', file '[dbname]_Log' on file 1. RESTORE DATABASE successfully processed 79286656 pages in 69992.264 seconds (9.279 MB/sec). CPU Seconds: 7422.05 Environment: Intel(R) Xeon(TM) MP CPU 3.00GHz CPUs: 8 logical, 8 cores, 8 physical packages. [SQLSTATE 01000] (Message 1). The step succeeded.